The work around us revolves around us, which is why we offer respect, security and importance to your needs, for all the services we offer for the processing of personal data. In the following we will explain in detail what kind of data we collect from you, why we do it and, especially, how we protect it.
- GENERAL INFORMATION
The website www.lmn-design.ro is managed by LMND WOOD ART S.R.L., with its registered office in Str. Sibiului, F.N., loc. Cișnădie, jud. Sibiu, CUI: 44522642 and Nr. Ord. Reg. Trade: J32 / 1288/2021. The confidentiality of personal data is ensured by the site administrator and one of the most important practices we carry out. For us, your privacy is very important, which is why we will explain in the following:
- What kind of information we collect about you
- How we collect them and how we operate this data
- Why we collect and operate data about you
- How we protect your personal data
- What are your rights and how does the law protect you?
All information in this privacy policy is in accordance with the law and complies with the rules imposed for the collection and processing of personal data. Any changes we make to this document will be posted on this page. The administrator of the site www.lmn-design.ro has the right to modify the Privacy Policy without notice and only under the law. Therefore, we encourage you to read this Privacy Policy regularly to be aware of any changes.
Subject to the legislation on the processing of personal data, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such persons. data, also known as GDPR (General Data Protection Regulation), the administrator of the site www.lmn-design.ro may process personal data under the following conditions:
- When you give your consent to have your personal data taken over and processed.
- When you access the site www.lmn-design.ro.
- When you enter into a contract with the site administrator, LMND WOOD ART S.R.L. or when you place an order through the site.
- When you fill in one of the forms present on the site: contact form, newsletter subscription, return form, etc.
- When you create an account on the website www.lmn-design.ro.
- In other situations where we need your identification data.
Before taking over and processing your personal data, we will always ask your consent for these activities. When you want us to stop collecting data from you, you may opt out of the unsubscribe button available at the end of each email you receive from us, by deleting cookies or changing cookie settings. If you can’t handle it, send us an email at lmn-design@gmail.com and we will guide you.
- WHAT INFORMATION WE COLLECT FROM YOU
We collect most of them for the purpose of experiencing your information on the website www.lmn-design.ro, data that helps us to identify you better, so that we can respond as promptly and completely as possible to requests. Your personal data will never be sold to other companies, and the processing of information provided by you are used only to have services offered by www.lmn-design.ro and adjacent ones offered by the site administrator, LMND WOOD ART SRL, through collaborations with third parties or projects carried out by the administrator.
We collect from you:
- Contact details (name, surname, telephone): when you contact us or subscribe to our newsletter.
- Account information (email address and password), so you can access your account as easily as possible.
- Billing details (name and surname, delivery address, telephone address, e-mail address) to be able to send you the invoice securely.
- Usage data (information on how you use our website)
- marketing and communication data
- Additional data that we preferred to identify your behavior, agreements, habits on the site www.lmn-design.ro, so as to create your constant experience on the site.
- Browsing history and services you have used through us /
- Geographic location and IP information.
- We do not process or collect personal data of persons who have not reached the age of 16, except with the written consent of the parents, the agreement communicated to the address: lmn-design@gmail.com.
- We do not store sensitive data such as personal details about your physical and mental health or financial data (credit card, bank account – if you purchased new products or services through the site). This data is stored by the institutions or entities authorized to provide card identification data storage services, and you will receive the details about them when you enter the identification data in the payment application.
- HOW WE COLLECT AND OPERATE YOUR DATA
Your data reaches us safely when:
- Access the website www.lmn-design.ro
- Fill in the contact form or other related forms.
- You subscribe to the newsletter, subscribe to promotions, courses, consulting, etc.
- Sign up for events organized by the site administrator.
- Contact us through the communication channels provided on the site (e-mail, telephone, social networks).
You create an account on the website www.lmn-design.ro.
- Place an order on the website www.lmn-design.ro.
Another category of data that we collect are those that do not allow direct association with a person. This type of data is anonymous and is used only to help us improve the experience of visitors to www.lmn-design.ro and to know which pages on the site are of interest to our customers. This data is collected through cookies, using third-party applications such as Google Analytics, Facebook Pixel, etc. The information generated by the IP address or cookies will be transmitted and stored on the servers of these applications, on our behalf, and are used only for the evaluation of the website. If you do not want to collect these types of data, you can refuse the use of cookies by selecting the appropriate settings in your browser. However, we warn you that if you choose to refuse the use of cookies, there is a possibility that the site www.lmn-design.ro will no longer work optimally for you. For more information please access the Cookies Policy. We can also offer you the opportunity to register on the platform through your Facebook or Google account. If you opt for one of these options, you will be directed to a page managed by Facebook Inc / Google LLC, where they will inform you about the transfer of your data to us.
You can view the privacy policies of Facebook and Google, respectively, using the following links:
https://www.facebook.com/about/privacy
https://policies.google.com/privacy
3.1. How do we process your personal data?
Your data is processed to give you an easy experience on the website www.lmn-design.ro. All data we collect from you is protected by appropriate techniques. We operate personal data through automatic and manual means of collection. What happens to them after they reach us?
- Are registered
- They are organized for better analysis
- They are structured on predefined categories
- They are stored
- We modify them, but only at your request
- We use them in statistical analyzes
- We transmit them to third parties only when necessary and only in compliance with legal regulations.
- We delete them when the legal storage period has elapsed or at your request.
Some of your personal data may be transferred to third parties, but only if there is an express consent from you. The exception is when, for one reason or another, we have a legal obligation to transfer personal data to legal entities. The site www.lmn-design.ro may contain certain access links to other sites. Our recommendation is to read the personal data processing policies present on those sites, as they may differ from our policies and we do not assume any responsibility for the information collected by these sites.
We currently store and process your personal data in Romania.
However, we may transfer certain personal data to entities located in the European Union or outside the Union, including in countries for which the European Commission has not recognized an adequate level of protection of personal data.
We will always take steps to ensure that any international transfer of personal data is carefully managed in order to protect your rights and interests. Transfers to service providers and other third parties will always be protected by contractual commitments and, where appropriate, by other guarantees, such as standard contractual clauses issued by the European Commission or certification schemes, such as the Privacy Shield for the protection of personal data. transferred from within the EU to the United States.
You can contact us at any time at the e-mail address lmn-design@gmail.com to find out more information about the countries in which we transfer your data, as well as the guarantees we have implemented regarding these transfers.
- WHY DO WE COLLECT YOUR PERSONAL DATA?
The reasons why we collect your personal data are, in particular, related to the desire to offer you a useful experience and a more productive collaboration with the site administrator. Thus, these are the purposes for which we collect and operate your personal data:
4.1. For the provision of services offered by LMND WOOD ART S.R.L .:
- Creation and administration of the account within the site www.lmn-design.ro.
- Order processing, including taking over, validating, shipping and invoicing;
- Solving cancellations or problems of any kind related to an order, the purchased goods;
- Returning the products according to the legal provisions;
- Reimbursement of the value of the products according to the legal provisions;
- Providing support services, including providing answers to your questions about orders or products.
The processing of your data for these purposes is in most cases necessary for the conclusion and execution of a contract between the site administrator and you. Certain processing subject to these purposes is also required by applicable law, including tax and accounting law.
4.2. To improve our services:
- Access to our services
- The right information about you
- Providing details about offers, services, products or updates that may be useful to you
- Contacting and consulting you in any problem you encounter or any service you need, from those offered by the site administrator
- Offering a unique and useful experience by using the site www.lmn-design.ro.
- Constantly improving services and business and marketing strategy so that it focuses on your needs.
- We do this by analyzing your browsing history, interests and preferences.
- Contacting you when we conduct market research on your opinions about the site www.lmn-design.ro, but only when you give us your consent to participate in such statistics.
- Prevention and detection of possible abuses and frauds that may occur on the website www.lmn-design.ro.
Any other right stipulated in GDPR and laws no. 677/2001 and law no. 506/2004
4.3. For Marketing
We want to keep you informed about the best offers for the products that interest you. In this regard, we can send you any type of message (such as: e-mail / SMS / telephone / mobile push / web push / etc.) containing general and thematic information, information on products similar or complementary to those on which you have purchased, information on offers or promotions, information on products added to or “My Cart” in which you have shown an interest in purchasing them, and other commercial communications such as market research and opinion polls, and we can display personalized recommendations on the website and in the smartphone app. In order to provide you with information of interest to you, we may use certain data regarding your buyer behavior (eg products viewed / purchased) to create a profile for you. We always make sure that these processing is carried out in compliance with your rights and freedoms and that the decisions taken based on them do not have legal effects on you and do not affect you in a similar way to a significant extent.
In most cases, we base our marketing communications on your prior consent. You can change your mind and withdraw your consent at any time by:
- Changing client account settings;
- Accessing the unsubscribe link displayed in the messages you receive from us; or through
- Contact us using the contact details described above.
- Deleting cookies.
In certain situations, we may base our marketing activities on our legitimate interest in promoting and developing our business. In any case where we use information about you for our legitimate interest, we take care and take all necessary measures to ensure that your fundamental rights and freedoms are not affected. However, you can ask us at any time, by the means described above, to stop the processing of your personal data for marketing purposes, and we will process your request.
4.4. To defend our legitimate interests
There may be situations in which we use or transmit information to protect our rights and business. These may include:
- Measures to protect the website and the users of the site www.lmn-design.ro against cyber attacks:
- Measures to prevent and detect fraudulent attempts, including the transmission of information to the competent public authorities;
- Measures to manage various other risks.
The general basis of these types of processing is our legitimate interest in defending our commercial activity, it being understood that we ensure that all the measures we take guarantee a balance between our interests and your fundamental rights and freedoms.
In some cases, we also base the processing on legal provisions such as the obligation to ensure the protection of goods and values provided by the applicable legislation in this matter.
Your personal data may only be disclosed to the following entities:
- Courier service providers;
- Payment / banking service providers;
- Market research service providers;
- IT service providers;
- Other companies with which we can develop joint programs to offer our goods and services on the market.
To our authorized partners and collaborators, only when necessary and when they need your data to mediate a service requested by you.
- Employees of the site administrator www.lmn-design.ro, in order to be able to fulfill your orders quickly.
To our marketing, development and monitoring partners, in order to carry out advertising campaigns, to improve your experience on the site and for our development.
- Competent authorities, where appropriate and required of us in criminal, administrative, legal or civil investigations and complaints.
All data that reaches third parties is minimized and transmitted only for clearly defined purposes from a legal point of view.
- HOW DO WE PROTECT YOUR DATA?
Your data is safe with us, as we have implemented and adopted all necessary technical measures to minimize the risk of it being endangered or misused. These measures will ensure that:
- The correct use of your data
- Prohibiting unauthorized access to your personal data
- Impossibility of unauthorized disclosure, whether intentional or not
- Impossibility of losing personal data
- Impossibility of stealing personal data
- Impossibility of access to your personal data
The protection of personal data is achieved through file encryption programs, firewalls, secure servers, but also periodic checks to ensure that your data is still safe. We are constantly working to improve database security and access to your data. However, for added security, we recommend that you, in turn, protect your data and only provide it to institutions that can prove that they can protect your data.
If you suspect or have any evidence that the security of the data you have provided to the site www.lmn-design.ro has been compromised or if you want more details about the security measures we have adopted in connection with your personal data , please contact us at lmn-design@gmail.com.
Another measure that guarantees the security of your personal data is the type of storage. The administrator of the site www.lmn-design.ro will not store data more than is stipulated from a legal point of view or more than is necessary for the processing of this data. Your data is stored only for the period of time in which we have your consent to store this data. Information about you is also stored in accordance with applicable laws and regulations, and is subject to sharing with the appropriate authorities, where applicable. If your data is not requested by any legal authority, it will be deleted as follows:
- At your express request, regardless of the period that has elapsed since you gave your consent to collect your personal data.
- 3 years after the cessation of any interaction with the site www.lmn-design.ro.
- When deleting the account from the website www.lmn-design.ro.
- YOUR RIGHTS
Under current European legislation, you have several rights regarding the collection and processing of your personal data. These are:
- The right to information. You can always ask us for a copy of the personal data we have stored about you.
- The right to correct personal data that are no longer current or that have been collected incorrectly.
- The right to ask us to delete absolutely all your personal data, if any
they are no longer necessary for the purposes for which they were collected or processed;
– if the consent is withdrawn and there is no other legal basis for the processing;
– if you object to the processing and there are no legitimate reasons to prevail;
– if the personal data have been processed illegally;
– if personal data must be deleted in order to comply with a legal obligation;
– personal data have been collected in connection with the provision of information society services under Union or national law to which the controller is subject.
It is possible that, following the request to delete the data, we will anonymise this data (thus depriving it of personal character) and continue processing under these conditions for statistical purposes;
- The right to restrict or withdraw your consent to the processing of your personal data if
you count the accuracy of the data for a period that allows us to verify the correctness of the data;
– the processing is illegal and you oppose the deletion of personal data, instead requesting the restriction of their use;
– we no longer need your personal data for the purpose of processing, but we request them for the establishment, exercise or defense of a right in court
– you objected to the processing (other than direct marketing), for the period of time in which it is verified whether our legitimate rights prevail over your rights.
- The right to request that your data be transmitted to another data controller, but only legally justified.
- The right to delete data, without undue delay, (“right to be forgotten”), if one of the following reasons applies:
– they are no longer necessary for the purposes for which they were collected or processed;
– if the consent is withdrawn and there is no other legal basis for the processing;
– if you object to the processing and there are no legitimate reasons to prevail;
– if the personal data have been processed illegally;
– if personal data must be deleted in order to comply with a legal obligation;
– personal data have been collected in connection with the provision of information society services under Union or national law to which the site administrator is subject.
- The right to access your personal data, respectively the right to obtain confirmation from us regarding the processing of personal data, as well as details on the processing activities, the way in which the data are processed, the purpose for which the processing is done, recipients or categories of data recipients, etc .;
- The right to object to the processing and use of personal data.
- The right to contact the National Authority for the Supervision of Personal Data Processing and the National Agency for Consumer Protection, in connection with your personal data. (link to: https://anpc.ro/)
The right to lodge complaints with the competent authorities regarding the processing of personal data.
It is possible that, following the request to delete the data, we will anonymize this data (thus depriving it of personal character) and continue processing under these conditions for statistical purposes.
In order to benefit from any of the above rights, if you want more information about your personal data, if you want us not to collect and process your data or for any questions, please contact us at: lmn-design @ gmail. com.
Please note the following if you wish to exercise these rights:
- Identity:
We take the confidentiality of all records that contain personal data seriously. For this reason, please send us your request for such registrations using the email address above. Otherwise, we reserve the right to verify your identity by requesting additional information aimed at confirming your identity.
- Fees:
We will not charge a fee to exercise any right in respect of your personal data, unless your request for access to information is unfounded, repetitive or excessive, in which case we will charge a reasonable amount in such circumstances. We will inform you of any fees applied before resolving your request.
- Response time:
We intend to respond to any valid requests within a maximum of one month, unless this is particularly complicated or if you have made several requests, in which case we will respond within a maximum of two months. We’ll let you know if we need more than a month. We may ask you if you can tell us exactly what you want to receive or what worries you. This will help us to act faster and shorten the response time to your request.
- The rights of third parties:
We must not comply with a request if it would adversely affect the rights and freedoms of other data subjects.
- DISCLAIMER
The site www.lmn-design.ro may contain certain external links to other sites / web pages that are not our property. The administrator of the site www.lmn-design.ro does not assume any responsibility regarding the content, advertising, goods, services, software, information or materials available on third party sites. We are not responsible for the loss of personal data and the negative effects that may occur in case of loss // theft / deliberate publication of personal data that you provide to these sites. We are also not liable for any moral or pecuniary damage caused by your access to these third party sites.
- FINAL PROVISIONS
If you believe that your rights have been violated, you have the right to lodge a complaint with the supervisory authority regarding the processing of your personal data. In Romania, the contact details of the data protection supervisory authority are the following:
National Authority for the Supervision of Personal Data Processing
B-dul G-ral. Gheorghe Magheru no. 28-30, Sector 1, postal code 010336, Bucharest, Romania
Phone: +40.318.059.211 or +40.318.059.212;
E-mail: anspdcp@dataprotection.ro
Without prejudice to your right to contact the supervisory authority at any time, please contact us in advance, and we promise that we will make every effort to resolve any issues amicably.
If you have any questions or concerns about how we collect and operate your personal data or wish to exercise any of your rights under this agreement, please contact us at: lmn-design@gmail.com.
By accepting this agreement, your personal data will be processed by LMND WOOD ART S.R.L., in accordance with this privacy policy and cookies policy, available at this link.